We hope you love your purchase from us as much as we do. But if for any reason you decide not to keep it or exchange it, please don’t hesitate to contact us.
Return Policy
We are happy to accept returns on products that are in new condition and have never been worn or tried on, with tags attached.
If you’re returning a product because you changed your mind about it or didn’t like how it fit, or if the product delivered is damaged at all, please be sure to return the item(s) within 24 hours (after it is delivered to you) at our address:
- Ground Floor, Al Hafeez Tower, MM Alam Road, (GNC Plaza), Gulberg III, Lahore, Punjab, Pakistan-54000
Once we receive your return package, please allow 3-5 business days for processing time before credit is issued back to your original method of payment.
Note:
- If the product is worn or used in any way (including but not limited to washing) then we cannot accept a return.
- The customer is responsible for paying the return/dispatching charges
Exchange Policy
If you’re exchanging a product because you changed your mind about it or didn’t like how it fit, or if the product delivered is damaged at all, please be sure to return the item(s) within 24 hours (after it is delivered to you) at our address:
- Ground Floor, Al Hafeez Tower, MM Alam Road, (GNC Plaza), Gulberg III, Lahore, Punjab, Pakistan-54000
Once we receive your return package, please allow 3-5 business days for processing time. You will receive an email once processed with an updated tracking number so that you can track the status of your package.
Note:
- If the product is worn or used in any way (including but not limited to washing) then we cannot accept a return.
- The customer is responsible for paying the return/dispatching charges
- Shipping charges will not be charged for exchanged products
Applicable for customers nationwide